After Jio, Vodafone Idea Blames Paytm For Phishing Frauds

Reliance Jio, Vodafone Idea countered Paytm’s phishing fraud lawsuit, saying that the company is trying to camouflage its own security lapses in managing customers’ data.

Paytm’s FIR has also noted that the scammers had access to the victim’s name, email ids, transaction history, transaction IDs, amount and dates of transactions, along with the recipient’s name. This indicates that the fraudster had access to the customer’s data, therefore highlighting that Paytm’s customers were defrauded due to the security lapses in the platform, Vodafone Idea said.

Reliance Jio also told the Delhi high court that telecom operators like Airtel, Vodafone Idea, BSNL, MTNL and itself cannot be held liable for “unlawful activity” occurring over calls and messages under the Telecom Commercial Communication Customer Preference Regulation (TCCCPR), 2018.

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