Chalo a startup wants to make bus ride safe with contactless ticketing

Chalo, a startup known for its live bus-tracking app, has come up with a solution that would help the authorities monitor and track the passengers in a bus once public transport gradually opens after the lockdown. Its contactless one-tap card, Chalo Card (a NFC tap-shrewd card) forms the ticket with a basic QR scan and help the traveler to avoid any physical contact with the conductor. "Chalo's core purpose is to make travel better for everyone. With the threat of COVID-19 likely to last for 18-24 months, we knew we had to find a way to make buses safe, to be able to restart our cities and economy.We assessed all the transmission risks in a bus, and found that by eliminating cash exchange, buses can be made 20x safer. Cashless rides eliminate 95% of transmission risk," says Dhruv Chopra, chief marketing officer, Chalo to ET With a mobile number attached to each card or ticket, any passenger can be traced through the bus network, their entire bus-travel history can be checked and even their co-passengers can also be traced and contacted. The Chalo card service has started in Guwahati and the organization would hail off its next pilot in Vijayawada when the transports begin to employ. It has gotten the endorsement for 400 contact-less buses buy would start with 100 buses in the underlying stage. Clients can buy tickets through the Chalo app or purchase a physical card, like the prepaid metro cards. For the later, client's telephone number is taken care of in the computerized machine whereupon the conductor authorizes a card. To initiate the equivalent, an OTP is sent to the number and once confirmation is finished, the card is activated. On the off chance that an individual doesn't have a mobile number, he/she can convey an official ID. The conductor would issue the card using the ID or through any phone number which belongs to a friend or someone in the family. The user can activate the card later, through the OTP verification process. Moreover, enrollment stalls would be set up where individuals can bring their official ID and get the Chalo card. The cards can be recharged on the go, either at the registration booth or in the bus with the help of the conductor. The minimum amount for recharge is Rs10. Digital prepaid payment would roll out soon for users who wish to recharge their cards online. The data, be it collected via the card or the app, is stored on a secure cloud platform in India. Chopra says, "This data is captured only when a transaction takes place through the app or the card. This makes each ride completely traceable and every single passenger is contactable, in case any threat of infection becomes known, as the passengers' phone numbers can be looked up by the relevant authorities." The data is collected on an anonymised basis and would be shared with the government in case of a passenger testing positive for the virus. Chalo as on date has 10,000 buses being tracked and 2,000 buses under direct management. Through its operations, it is aiming for a single platform management for all the bus routes.

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