Complaints against food apps Swiggy & Zomato increased to 2X

According to the latest data shared by Minister of State Danve Raosaheb Dadarao of the Ministry of Consumer Affairs, Food and Public Distribution in Rajya Sabha, consumer grievances in FY20 have increased by almost 2 times as compared to FY19.

The number of complaints filed with the National Consumer Helpline has surged from 1,053 in FY19 to 1,955 in January 2020 and the figures are bound to increase further.

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