Dubai Taxi to use AI and RPA to enhance operational efficiency

A new system announced on Sunday analyses data to automatically direct taxis to the most in-demand locations in Dubai. The 'Smart Direction' system uses artificial intelligence (AI) to determine the most popular locations based on a forecast system.

According to the Roads and Transport Authority (RTA), the project will reduce fuel consumption while increasing the number of journeys per vehicle. The system is part of a package of Dubai Taxi Corporation improvement projects and services that have been approved (DTC). These initiatives include expanding the use of AI technologies, automating processes to improve taxi service operational efficiency, and improving traffic safety.

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