Freshworks acquires IT orchestration service Flint

SaaS startup Freshworks acquired IT orchestration and cloud management platform Flint, now aims to provide greater visibility for IT teams to better manage hybrid infrastructure, optimise spend and automate employee workflows, focussing specifically on IT service management (ITSM) and IT operations management (ITOM) capabilities.

“Like many companies today, we felt the pressure of today’s remote environment as we went from 13 workplaces to 3,000+ home offices in a matter of days. IT automation is vital to help accelerate the transition to a remote workforce and resolve service issues faster. With the addition of Flint’s intelligent automation, Freshworks takes the legwork out of tedious, repeatable tasks so IT teams can focus on high impact work," said Prakash Ramamurthy, CPO at Freshworks.

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