Ola is facing a drivers’ legal challenge over data access rights and algorithmic management
Two ride-hailing drivers are taking India-based Ola to court in the Netherlands in another test case targeted at algorithmic management of gig workers.
The drivers in both cases are asking for their personal data to be ported to their union’s data trust so it can be used for collective bargaining purposes. They say the companies haven’t provided all the requested data — and Uber, for example, has sought to suggest EU privacy rights prevent it from handing over more information.
Both cases reference European data access rights under the General Data Protection Regulation (GDPR) — including protections for individuals who are subject to significant legal or equivalent effects as a result of wholly automated processing.