Swiggy said most of the delivery executives have resumed duty and were serving 95% of the city as of Thursday."Over the last couple of days, we have had a positive dialogue with our partners to explain the revised pay-outs and assuage their concerns," a company spokesperson said.
Following the positive discussion with them, the official said over 75 per cent of the partners were back to delivering and were serving 95 per cent of the city as of August 20. "We are glad that our partners were able to understand the revised service fee. We understand the efforts put in by our delivery partners in making Swiggy accessible to consumers and maintain an honest approach in enabling a sustainable service fee," he said.According to the company official, between March and June, the company supported close to 40,000 delivery partners to the tune of Rs 18 crore.