PhonePe, Mobikwik & Infibeam Side With Paytm, Slams TRAI Over Phishing Spike

Digital payments giants PhonePe, Mobikwik and Infibeam Avenues have backed Vijay Shekhar Sharma-led Paytm’s claims that telecom companies and the Telecom Regulatory Authority of India (TRAI) are ineffective in handling the rising phishing cases in India.

The companies, represented by industry body Internet and Mobile Association of India (IAMAI), have filed a writ in the Delhi high court in the ongoing lawsuit between Paytm and telecom giants Jio, Vi (Vodafone Idea), Bharti Airtel, BSNL and MTNL. Paytm in its lawsuit had called out TRAI and telecom companies for their inaction in controlling phishing scams. It also sought INR 100 Cr in compensation.

Paytm’s claims have now become stronger with PhonePe, Mobikwik and Infibeam Avenues joining its claims along with AIMAI which represents 90 wallet and digital payments companies. The companies, just like Paytm, have also emphasised that they have suffered “considerable damage” to their brand reputations and public trust, due to lax implementation of regulations by telecom industry participants.

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