Practo launches 24x7 veterinary telemedicine and online consultation services for pets


Telemedicine giant Practo has launched veterinary telemedicine services on its platform. Under these services, the company would be partnering with licensed veterinarians across India to offer 24x7 online consultation services for pets. In a pilot project last month, the company recorded two lakh search queries regarding diet management, medication for fleas and ticks, food allergies, and behavioural problems among pets.


The company said they received queries from over 40 cities including Bengaluru, Hyderabad, Delhi-NCR, and Mumbai. And due to this massive response, the service has now been officially launched as a part of Practo’s telemedicine services. Pet parents can now connect with verified veterinarians via audio, video, or text anytime and anywhere via the mobile app or website.


“Our foray into virtual veterinary care aligns with our larger vision of improving access to quality healthcare. With many people taking care of pets for the first time during the coronavirus-induced lockdown, and several others anxious about visiting a clinic amid this pandemic, we want to enable them with a convenient yet reliable solution,” Siddhartha Nihalani, VP - Product of Practo said in a statement.