• Chethan Machaknur

Uber Plans To Expand B2C & C2C Services In India


Uber plans to expand its recently launched business to customer (B2C) and customer to customer (C2C) logistics services in India. 


Uber claims that it has completed more than 100,000 home deliveries in 11 cities as part of the last-mile delivery service. These deliveries were in partnership with Big Basket, Spencers, Flipkart, Nature’s Basket, Delhivery, Tender Cuts, Medlife among others. Further, the company also initiated a C2C delivery service called ‘Uber Connect’, in line with similar services offered by Dunzo and Swiggy, enabling customers to send and receive items from each other and also order items from nearby retail stores. 


Uber’s chief executive officer (CEO), Dara Khosrowshahi, said in a conference call that the company has already planned expenditure cutbacks worth $1 billion due to business disruptions caused by Covid-19.

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