Taj Hassan, special commissioner of Delhi Police (traffic) told HT, "These bikes are largely used for joyrides by people and are not serving the actual purpose of last-mile connectivity (from the Metro stations). Also, no Yulu staff is present at the docks/bike stands to either assess the age or identification cards of users, or even tell them what is permissible as per traffic rules. So we felt we must speak to the company officials."
The report also raised concerns about Yulu bikes height, which does not meet the eye-level of drivers in bigger vehicles.
Whereas Amit Gupta Founder,CEO said "It has been tested for all safety checks which are required for vehicles of this class. In fact in India, no vehicle can actually be on the roads without formal certification", though there is always more room for improvement and the company has been focussing on that as well.