Zomato introduces contactless dining

Zomato announced contactless dining, as it prepares to get ready for a post-lockdown scenario, will minimise customer contact with anything that someone else might have touched, by eliminating use of high-touch elements such as the menu, ordering and bill payments through bar codes or the app while the staff will wear masks. “We anticipate that the food services industry, specifically the dining out segment, will experience significant and permanent changes in the way it operates. Based on some recent consumer surveys, diners are ranking safety assurance and hygiene as their top factors when they choose a restaurant for dine in,” Zomato founder Deepinder Goyal wrote in a series of tweets on Saturday.

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