Zomato to shut its grocery delivery service


What's the news?

Zomato Ltd has abandoned plans to diversify into delivering groceries for the second time in two years, citing infrastructure gaps in a highly competitive online grocery market.Zomato will continue to operate its business-to-business (B2B) essentials and grocery delivery services for restaurants through its Hyperpure vertical.


More to know

In a letter to its grocery partners on Friday, Zomato said, “Over the last two months of operations, we have had a few important realizations. Store catalogues are very dynamic, and inventory levels change frequently. This has led to gaps in order fulfilment, leading to poor customer experience."