Zoom admits some calls were routed through China by mistake


Hours after security researchers at Citizen Lab reported that some Zoom calls were routed through China, Zoom has offered an apology and a partial explanation. Zoom says that during its efforts to ramp up its server capacity to accommodate the massive influx of users over the past few weeks, it “mistakenly” allowed two of its Chinese data centers to accept calls as a backup in the event of network congestion. Zoom said that it has now reversed that incorrect whitelisting. The company also said users on the company’s dedicated government plan were not affected by the accidental rerouting.

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